metaspin Legal Notice

We do not offer our services in jurisdictions where online wagering is prohibited by local law. metaspin operates only where permitted, and users are responsible for verifying that their access and use comply with the laws of their own jurisdiction. This page sets out our legal framework, service limitations, and your obligations as an account holder.

Our services are available only in supported territories. We do not claim to be licensed, regulated, or endorsed by any specific national government or gaming authority. metaspin operates under the legal framework applicable in the jurisdictions where we maintain infrastructure and banking relationships. If your country, state, or region restricts online gaming, we cannot provide access, and any attempt to circumvent such restrictions is your responsibility alone.

By creating an account on metaspin, you confirm that you meet all legal eligibility requirements in your jurisdiction, that your access complies with local law, and that you understand the risks associated with online gaming. We reserve the right to suspend or terminate your account if we determine that you are accessing metaspin from a prohibited jurisdiction or violating applicable law.

Service availability and jurisdiction restrictions on metaspin

Where metaspin operates

metaspin provides live-dealer gaming, sportsbook betting, and slot games in jurisdictions where such services are lawful. Our infrastructure spans multiple regions; however, availability varies by location. We maintain banking relationships and payment-processing capabilities with DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian bank partners (mobile banking, local payment, online payment, e-wallet) to serve users in supported areas. Users attempting to access metaspin from jurisdictions where we do not operate may find their accounts restricted or transactions declined.

What metaspin does not claim

We do not claim to hold a gaming license issued by any national government, nor do we state that metaspin is licensed in Indonesia, the United States, the European Union, or any specific country. We do not assert that we are regulated by a particular gaming authority or that we comply with any jurisdiction's specific licensing requirements. Our operations are based on the legal framework of the jurisdictions where our infrastructure resides and where our banking partners operate. Users should not interpret our service availability as evidence of official government approval or licensing in their own territory.

User responsibility for legal compliance

You are solely responsible for determining whether accessing and using metaspin complies with the laws of your jurisdiction. We do not verify the legality of your access, and we do not warrant that our service is lawful where you are located. By creating an account and placing bets on Liga 1, Piala AFF, or participating in live blackjack and roulette sessions, you confirm that you have done so lawfully. If your jurisdiction prohibits online gaming, accessing metaspin violates your local law, and we are not liable for the consequences.

Account eligibility

You must be of legal age in your jurisdiction to access metaspin and participate in gaming. We do not set a specific age threshold across all regions; instead, we defer to the age of majority applicable where you are located. During Know-Your-Customer verification, we confirm your identity and date of birth. If we determine that you are underage or ineligible under your jurisdiction's law, we will close your account and return your balance subject to applicable law and payment-processing timelines.

Prohibited jurisdictions

We do not offer metaspin services in territories where online gaming is wholly prohibited. Users from such areas who create accounts do so at their own legal risk.

Account suspension

We reserve the right to suspend or close any account if we determine the user is accessing metaspin from a prohibited jurisdiction or in violation of applicable law.

Payment method eligibility

mobile banking, local payment, online payment, e-wallet, and other payment partners may decline transactions from certain regions due to their own regulatory obligations. metaspin is not liable for payment-processor decisions.

Legal obligations and liability on metaspin

Terms and conditions binding

Access to metaspin constitutes acceptance of our terms and conditions. These terms govern your use of our platform, the rules of our games, the handling of your account, and dispute resolution. If you do not agree with our terms, do not create an account. Our terms take precedence over any verbal communication or promotional material. We reserve the right to update our terms at any time; continued use of metaspin following an update constitutes acceptance of the new terms.

Limitation of liability

metaspin is provided "as is" without warranties of any kind. We do not guarantee that our service will be uninterrupted, error-free, or that your access from Jakarta, Surabaya, Bandung, Medan, or Semarang will experience identical speeds or performance. We are not liable for losses resulting from your account being hacked, your password being compromised, your device malfunctioning, or internet connectivity failures. We are not liable for legal consequences arising from your decision to use metaspin in a jurisdiction where such use is prohibited.

Dispute resolution

Disputes between you and metaspin regarding account balance, game outcomes, or payment processing will be handled according to our terms and conditions. We employ fair game practices and transparent settlement logic; however, we are not obligated to submit to external arbitration or regulatory oversight unless required by the law of the jurisdiction where our infrastructure resides. If you believe metaspin has treated you unfairly, contact our support team to initiate a formal complaint.

Data protection and privacy

metaspin collects and processes personal data in accordance with our privacy policy. Your data is handled as described on our privacy-policy page; we encrypt data in transit and at rest, and we do not sell your information to third parties. For details on how we use your email, identity documents, and gaming records, review our full privacy policy. If you have privacy concerns or wish to exercise your data rights, contact our support team.

Intellectual property

All content on metaspin—our logo, game rules, website design, and software—is protected by intellectual-property law. You may not copy, reproduce, distribute, or modify any part of metaspin without our express permission. Unauthorized use violates intellectual-property rights and may result in legal action.

• metaspin is available only where online gaming is lawful; users must verify their own jurisdiction compliance.
• We do not claim to be licensed by any national government or specific gaming authority.
• You are responsible for determining whether accessing metaspin is legal in your territory.
• We reserve the right to suspend accounts if we determine the user is accessing from a prohibited jurisdiction.
• Account eligibility is determined by your jurisdiction's age of majority; we confirm age during KYC verification.
• metaspin is provided "as is" without warranties; we are not liable for technical failures, security breaches from your end, or legal consequences of unauthorized access.
• For legal inquiries, disputes, or account-suspension appeals, contact our support team via in-app chat or email.

metaspin operates responsibly within the legal constraints of the jurisdictions we serve. We do not offer services where online gaming is prohibited, we do not mislead users about our licensing status, and we hold users accountable for verifying their own legal right to access our platform. Our terms, privacy policy, and this legal notice collectively define our relationship with account holders. If you have questions about our legal obligations, your jurisdiction's compliance requirements, or your rights as a metaspin user, contact our support team. We respond to legal inquiries within standard processing windows.